Frequently Asked Questions (FAQs)

1. What products do you offer?
We specialize in retro gaming consoles, classic video games, and accessories.

2. How long does shipping take?
Shipping times vary depending on your location. On average, orders are processed within 1-3 business days, and delivery takes 5-10 business days. You will receive a tracking number once your order is shipped.

3. What payment methods do you accept?
We accept all major credit and debit cards, PayPal for maximum security, and other secure payment methods displayed at checkout.

4. Do you offer returns or refunds?
Yes! We have a 14-day return policy. If you receive a defective or incorrect item, please contact us within 14 days of delivery to arrange a return or exchange. Items must be unused and in their original packaging. Refunds are processed within 5-7 business days after we receive and inspect the returned item.

5. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number to check your order status on our website or the carrier’s website.

6. Do you ship internationally?
Yes, we ship worldwide! it's completely free.

7. How can I contact customer support?
If you have any questions, feel free to reach out via our Contact Us page or email us at vintagegamerhub@gmail.com. Our team is happy to assist you!

8. Are there any discounts or promotions?
Yes! We frequently run special promotions and discounts. Subscribe to our newsletter and follow us on social media to stay updated on our latest deals.